BUKY FOR PRIVATE PRACTICES AND SMALL CLINICS

Private practice scheduling software: you treat patients, Buky runs the schedule, reminders and admin.

A private practice does not stop when the examination ends. There are doctor and nurse schedules, rooms and equipment, referrals and results the patient should bring, reminders, follow-up visits and invoicing. Buky connects the administrative side of the work with the calendar your front desk and team use every day, without paper and parallel notebooks.

No credit card and no commitment. Start with the schedule you already have.

Buky calendar with examination appointments of a private practice
Examinations, doctors and rooms in one calendar the front desk sees in real time.

24/7

appointment booking without calling the practice

1

calendar for doctors, rooms and equipment

50%

fewer no-shows with automatic reminders

A FRONT DESK WITHOUT PHONE CHAOS

A practice needs an exact schedule before, during and after the visit

In a private practice every appointment depends on a specific doctor, type of examination, duration and often on a room or a device. When all of that lives in phone calls, notebooks and messages, it is easy for the doctor to be free while the ultrasound room is not, for a patient to arrive without a referral or earlier results, or for a follow-up visit to simply never get booked because nobody wrote it down.

Buky lets every type of examination have its own duration, price, questions and patient instructions, while availability is calculated from doctor working hours, breaks, time off and the resources the examination requires. Patients can book a free slot themselves through a link or your website, and the front desk keeps the ability to enter every phone arrangement manually into the same calendar with the same rules.

Buky is not an electronic health record and does not replace medical documentation. It is an administrative system for organizing appointments, patients as customers, services, communication and the business side of a practice, so doctors and nurses spend less time coordinating and more time with patients.

FROM THE FIRST REQUEST TO A CLEAR OVERVIEW

One workflow for every appointment, service, and client

Buky is not only a page where someone clicks an available time. It connects public booking, manually entered appointments, team schedules, services, customers, invoicing, and reporting. That gives an owner a clear view of what is happening today, who is working, what was completed, and where the business can improve.

01

Patient picks an examination

The patient sees examination types, doctors, duration, price and free slots without waiting on the phone line.

02

System checks resources

The slot is matched against doctor working hours, breaks, the room and the equipment the examination requires.

03

Documents arrive in advance

A referral, earlier results or answers to questions come in at booking time, so the doctor has context before the visit.

04

Practice tracks the result

Reports connect examinations, doctors, revenue, expenses, new patients and no-shows by period.

ONLINE AND OFFLINE WORK

Phone calls, referrals and walk-ins land in the same calendar

Practices still receive a large share of patients by phone, through a referral from another doctor or directly at the front desk. Online booking must not create a parallel system. When a nurse takes a call, the appointment goes into Buky with the same rules as an online booking: the room is taken, the doctor is notified and the patient is recorded in the history with everything needed for the next visit.

You can place the booking link on your website and Google Business Profile, send it after an examination for the follow-up, or include it in an SMS reminder. The patient receives a confirmation and a reminder, and the front desk no longer sends the same message to dozens of people a day by hand. You decide whether bookings are accepted automatically or confirmed by staff, per examination type or per doctor.

  • Fewer calls at the front desk. Patients choose a slot themselves, and nurses see the same doctor and room schedule without paper diaries.

  • Follow-ups do not slip. Recall messages invite the patient when a check-up is due, instead of relying on them to remember.

  • Data under control. Roles and permissions define who can see and change patient, appointment and billing data.

Buky booking page for scheduling an examination at a private practice
The patient only sees examinations, doctors and slots that are actually available.
YOUR OPERATIONAL CENTER

A practice is more than a list of examinations

With several doctors, rooms or devices, a good schedule is the foundation but not the whole system. A practice owner needs patient context, documents before the visit, reliable reminders and reports that show how capacity is really used.

Doctors and working hours

Set working hours, shifts, breaks, time off and the examination types each doctor and nurse handles, along with the notifications they receive. The calendar offers slots only when the doctor is actually in, so the schedule fills up without overlaps or phone coordination.

Buky staff shift and working-hours schedule
Plan shifts, working hours and days off for the whole team in one place.

Rooms and equipment

Add rooms, the ultrasound, ECG or dental chair as resources and link them to the examinations that use them. The calendar will not let the same room or device be booked twice in one slot, and you can see how much each resource is actually used during the day.

Buky treatment list per therapist with time and duration, showing room and equipment occupancy
Every treatment in the list occupies a therapist, a room and equipment, so the same resource cannot be booked twice.

Patient records

Each patient record keeps appointment history, administrative notes, uploaded documents and team comments, separate from medical documentation. The next visit does not start from scratch: the front desk knows what was booked before, what was cancelled and what was agreed for the follow-up.

Buky customer profile with appointment history, notes and contact details
Keep appointment history, notes and key customer details in one place.

Referrals and documents

For selected examinations, ask for information or attachments before the visit, such as a referral, earlier results, a medication list or a description of symptoms. Patients submit them at booking, and the doctor has them at hand before the examination starts, with no digging through email.

Buky service settings with intake questions and attachments before the appointment
Decide per service which details and files a client provides before arriving.

Reminders and check-ups

Patients automatically get an SMS or email confirmation and a reminder before the visit with the examination type, time and doctor, which visibly reduces no-shows. Recall messages invite them for a check-up after the agreed period, so follow-up visits no longer depend on memory.

Buky appointment confirmation with an SMS reminder on the client's phone
The client receives a concise SMS confirmation with the time, service, staff member and duration.

Practice reports

Analyze revenue and expenses, the number of examinations per doctor and type, room and equipment utilization, new and returning patients and no-shows by period. Decisions about another doctor, an extra shift or a new device then rest on numbers rather than impressions.

Buky reports on revenue, staff performance, customers and service utilisation
Compare revenue, team performance, bookings and service utilisation before making decisions.
SCENARIO FOR PRIVATE PRACTICES

When an examination depends on a doctor, a room and a device, the schedule has to understand all three

A patient coming for a check-up does not want to repeat basic details every time, and the nurse at the front desk does not want to search a notebook, a phone and an inbox to find what was agreed last time. Buky keeps appointments, services, comments and uploaded documents together with the patient in one place. It does not replace the health record, but it gives the practice a reliable administrative record the whole team sees the same way.

Resources add a layer of control an ordinary calendar lacks. If an ultrasound examination needs both a room and a device, both can be part of the booking. That prevents two doctors from getting the same room and stops online booking from opening a slot that is not feasible because the device is already taken. When you buy a new device or open another room, adding a resource makes the extra capacity visible in the schedule right away.

Documents before the visit save time on both sides. Instead of a patient forgetting a referral or earlier results, the practice asks for them at booking and the doctor reviews them before the appointment. The same goes for questions about allergies, current medication or the reason for the visit, in line with your data protection policy.

Reports then keep decisions from resting on impressions alone. You can track which examination types are most requested, how many new patients arrived in a period, the ratio of completed to cancelled appointments, how much each doctor brings in and where gaps appear in the schedule that an extra shift could fill.

For a single-doctor practice

One calendar, online booking, reminders, patient records and simple revenue tracking.

For a practice with a team

Several doctors and nurses, rooms and devices as resources, examinations per doctor, manual bookings and a shared overview.

For a small clinic

Invoices, expenses, documents before the visit, more detailed reports and multiple locations when included in the plan.

A DAY IN THE BUSINESS

What a day at a private practice looks like with Buky

A good administrative system should remove unnecessary questions between examinations, not add another job for doctors and nurses.

Before opening. The front desk sees doctors, rooms, first visits, check-ups and the documents patients sent in advance.

New booking. The patient picks an examination and a slot, and the system checks doctor, room and device availability before confirming.

After the visit. The appointment stays linked to the patient, and the recall reminder for the check-up is scheduled right away while everything is fresh.

End of month. The owner reviews revenue, expenses, examinations per doctor, equipment utilization, new patients and no-shows.

Buky report on revenue and number of examinations at a private practice
The owner sees how examinations turn into a sustainable practice.
PLANS FOR YOUR BUSINESS

Start with the plan that fits your team.

Every plan gives you the foundation for online bookings, team coordination and clearer business reporting. Choose the level that matches the way your business works today.

Simple, fair, and no hidden costs

Try it free, then choose the plan that suits you best.

START

For solo entrepreneurs and small teams just starting out.

$29

USD

monthly

What's included:

  • 1 team member
  • 150 bookings per month
  • Automatic reminders (SMS and email)
  • Link/widget for your website or Instagram
Growth

Advanced tools for growing teams and client engagement.

$53

USD

monthly

What's included:

  • Up to 5 team members
  • 350 bookings per month
  • Payments and deposits (when available)
  • Easy client and appointment overview
  • Fast support when you need it
PRO

Complete solution for large-scale operations and customization.

$95

USD

monthly

What's included:

  • Unlimited team members
  • 900 bookings per month
  • Multiple locations (studios, clinics, etc.)
  • Detailed booking and client reports
  • Personalized support and onboarding

All plans come with a 14-day free trial. No credit card required.

Ensure transparency with no hidden fees or surprise charges.

ANSWERS FOR YOUR BUSINESS

Common questions before switching systems

The best scheduling system is one that fits the way you already work. Buky can take care of online bookings while leaving room for phone appointments, exceptions, breaks, and your own rules.

Is Buky an electronic health record?
No. Buky is a tool for the administrative management of appointments, examinations as services, patients as customers, communication, invoicing and business reports. Medical documentation stays in the system you use for it.
Can I schedule rooms and devices?
Yes. Resources let you link a room, ultrasound, ECG or other equipment to an examination type so it cannot be booked twice in the same slot.
Can a patient send a referral or results before the visit?
Yes. For an examination type you can enable questions, notes or a request for an attachment, in line with your rules and data protection policy.
How do reminders for check-ups work?
Besides the confirmation and the reminder before the visit, recall messages go out after a period you define, for example six months after an examination, with a link to book the check-up.
Can the front desk add an appointment manually?
Yes. Phone arrangements, patients referred by another doctor and walk-ins are entered manually into the same calendar, with the same doctor and resource checks.
Which reports can I use?
Reports cover revenue, expenses, examinations by type and doctor, resource utilization, patients, bookings, no-shows and period comparison, depending on your plan and permissions.